McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

Sidebar

Celebration Cakes & Sweet Treats

£5.55

~~£0.00~~
£5.55

Unit price

per

Harry Potter Treat Bags (8 Pack) - Honeydukes Sweet Treats

Available From: M&S

Hold goodies with magical style using these Harry Potter Paper Treat Bags. Featuring illustrations of Honeydukes favourite sweet treats, these paperÂ cookie bags are ideal for handing out goodies at a Harry Potter birthday party. Featuring a waxy coating, these food safe paper bags...
£3.50

~~£0.00~~
£3.50

Unit price

per

M&S Blue Party Bags (8 Pack) - Treat Bags with Stickers

Available From: M&S

M&S 8 Treat Party BagsBring a pop of colour to your party celebrations with our decorated paper treat bags. Included is a sheet of stickers, so you can easily seal the contents in each bag. Eight per pack. Product information M&S 8 Treat Party...
£27.00

~~£0.00~~
£27.00

Unit price

per

Pastel Balloon Arch Kit: Create a Stunning Party Decor

Available From: M&S

Impress your guests with this Pastel Balloon Arch Kit by Talking Tables.Â This balloon arch is perfect for adding a pop of colour to your party decor and is sure to make a statement!Â Use as an entrance, photo wall or decoration for a birthday party,...
Notify me

Notify me

£9.25

~~£0.00~~
£9.25

Unit price

per

Ginger Ray Pride Rainbow Wristbands (5 Pack)

Available From: Sainsburys

DescriptionWear these glorious rainbow wristbands with Pride! Perfect for decorating your wrists at Pride celebrations!5 Rainbow wristbandsMaterial: ElastaneDimensions: 15x9x0.5cm0.025kgPack contains 5 per pack

Notify me
£9.25

~~£0.00~~
£9.25

Unit price

per

Paperback Road Trip: Beth O'Leary's Bestselling Novel

Available From: ASDA

Product InformationThe instant Sunday Times Bestseller from the author of The Flatshare 'Joyful and uplifting' Sheila O'Flanagan 'O'Leary's best yet' Gillian McAllister 'A charming, heartfelt story of love found and love potentially lost' Laura Jane Williams 'This book is perfect' Rosie Walsh 'Completely fresh...

Trending Now

Trending Now

Categories

Refined By Clear all

Vendors

Price

Celebration Cakes & Sweet Treats

Harry Potter Treat Bags (8 Pack) - Honeydukes Sweet Treats

M&S Blue Party Bags (8 Pack) - Treat Bags with Stickers

Pastel Balloon Arch Kit: Create a Stunning Party Decor

Ginger Ray Pride Rainbow Wristbands (5 Pack)

Paperback Road Trip: Beth O'Leary's Bestselling Novel

Subtotal

Trending Now

Trending Now

Trending Now

Featured Products

Featured Products

Categories

Refined By Clear all

Vendors

Price

Celebration Cakes & Sweet Treats

Sort by:

Harry Potter Treat Bags (8 Pack) - Honeydukes Sweet Treats

M&S Blue Party Bags (8 Pack) - Treat Bags with Stickers

Pastel Balloon Arch Kit: Create a Stunning Party Decor

Ginger Ray Pride Rainbow Wristbands (5 Pack)

Paperback Road Trip: Beth O'Leary's Bestselling Novel

Shop the look

Choose Options

Edit Option

Back In Stock Notification

Subtotal

Trending Now