McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Meals & Soups

£6.14

£6.14

Unit price

per

Tideford Organics Mexican Corn & Red Pepper 560g

Available From: Sainsburys

Spiced Sweetcorn, Potato & Red Pepper Soup Plant Only Curators of Joyful Flavours Chilli rating - Mild - 1/3 2 of your 5 a day per pot Suitable for vegetarians Inspired by the vibrant flavours of Mexico with sweetcorn, red pepper, and the zing...
£4.30

£4.30

Unit price

per

New Covent Garden Soup Co. Leek & Potato 560g

Available From: Sainsburys

Potato and leek soup Naturally Good Fuel Low saturated fat Low fat Suitable for Vegetarians Vegetarian Society Approved Leek & Potato Soup A winning combination. Silky leeks and softened potato, perfectly finished with a dash of single cream. This soup truly enhances your day!...
£6.14

£6.14

Unit price

per

Yorkshire Provender Cauliflower, Cheese & Kale 560g

Available From: Sainsburys

Cauliflower soup with Yorkshire cheddar cheese and kale Prepared with Yorkshire cheese Trusted Ingredients 1 of 5 a day per portion Source of protein Gluten free Vegetarian Society Approved® Heavenly creamy cauliflower and cheese soup with a flourish of leafy kale, perfected with crumbles...
£5.26

£5.26

Unit price

per

Sainsbury's Leek, Potato & Barber's Cheddar Soup, Taste the Difference 600g

Available From: Sainsburys

A soup made with leek, potato and mature Cheddar cheese tangy mature Cheddar cheese, enriched with garlic, cream and fragrant chopped herbs
£5.25

£5.25

Unit price

per

Sainsburys Chantenay Carrot Honey Roast Parsnip Soup Taste the Difference 600g Serves 2

Available From: Sainsburys

Product details Description A soup with Chantenay carrot, carrot, and honey roast parsnips tender Chantenay carrots and roasted parsnips, gently spiced with warming ginger and a splash of cream Quick nutrition guide Serves 2. Per 1/2 pot (microwaved) Typical Values Energy 419kJ 100kcal 5%...
£5.25

£5.25

Unit price

per

Renourish Restore Pea Leek Watercress Soup 500g

Available From: Sainsburys

Renourish Restore Pea Leek Watercress Soup 500g - No description available
£5.25

£5.25

Unit price

per

Sainsburys Butternut Sage Risotto Soup Autumn Edition Taste the Difference 600g

Available From: Sainsburys

Sainsburys Butternut Sage Risotto Soup Autumn Edition Taste the Difference 600g - No description available

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Meals & Soups

Tideford Organics Mexican Corn & Red Pepper 560g

New Covent Garden Soup Co. Leek & Potato 560g

Yorkshire Provender Cauliflower, Cheese & Kale 560g

Sainsbury's Leek, Potato & Barber's Cheddar Soup, Taste the Difference 600g

Sainsburys Chantenay Carrot Honey Roast Parsnip Soup Taste the Difference 600g Serves 2

Renourish Restore Pea Leek Watercress Soup 500g

Sainsburys Butternut Sage Risotto Soup Autumn Edition Taste the Difference 600g

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Tideford Organics Mexican Corn & Red Pepper 560g

New Covent Garden Soup Co. Leek & Potato 560g

Yorkshire Provender Cauliflower, Cheese & Kale 560g

Sainsbury's Leek, Potato & Barber's Cheddar Soup, Taste the Difference 600g

Sainsburys Chantenay Carrot Honey Roast Parsnip Soup Taste the Difference 600g Serves 2

Renourish Restore Pea Leek Watercress Soup 500g

Sainsburys Butternut Sage Risotto Soup Autumn Edition Taste the Difference 600g

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