McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Toilet

In homes from London to Leeds, Toilet support simple self‑care without fuss or flourish. Texture, fragrance and reliability matter most, with trusted names chosen for gentle results. Fun fact: Britain’s first large-scale soap factory opened in the late 18th century on the Thames. This note relates to Toilet. It’s a quiet thread that links older customs to modern routines. Featured on McGrocer, everyday care remains simple, thoughtful and reliably British.

£3.50

£3.50

Unit price

per

Andrex Ultimate Fresh Flushable XL Hygiene Wipes

Available From: Ocado

Clean in a big way with Andrex® ULTIMATE FRESH XL Hygiene Wipes. Enjoy 50% larger wipes and clean more with every sheet*. With NEW innovative odour control technology to give you a confident clean and long-lasting freshness**. *vs. regular Andrex® Hygiene Wipes. **up to...
£1.93

£1.93

Unit price

per

Sainsbury's Super Soft Sensitive Flushable Toilet Tissue Wipes x40

Available From: Sainsburys

Super Soft Sensitive Flushable toilet tissue wipes XL x40 By Sainsbury's 40 Super Soft XL flushable toilet tissue wipes Super Soft by Sainsbury's toilet tissue wipes are lightly moistened, soft, gentle and thick to help leave you feeling cleansed and refreshed. Enriched with Aloe...
£6.57

£6.57

Unit price

per

Andrex Fresh & Sensitive Flushable Moist Toilet Tissue Wipes Quad Pack 4x30

Available From: Sainsburys

99% water, fragrance free and hypoallegenic, they are extra gentle for the most delicate skin Flushable (up to 2 wipes per flush) Plastic Free Wipes Packaging contains 30% recycled material Pair with Andrex® toilet roll to feel fresh Andrex® Fresh & SENSITIVE Hygiene Wipes...
£2.63

£2.63

Unit price

per

Andrex Ultimate Fresh Flushable Odour Control Moist Toilet Tissue Wipes Single Pack x36

Available From: Sainsburys

NEW and improved formulation. With innovative odour control technology for a confident clean. Plastic Free Wipes Packaging contains 30% recycled material Pair with Andrex® toilet roll to feel fresh "Andrex® ULTIMATE FRESH Hygiene Wipes now with NEW innovative odour control technology to give you...
£1.76

£1.76

Unit price

per

Andrex Fresh & Sensitive Flushable Moist Toilet Tissue Wipes Single Pack x30

Available From: Sainsburys

Fragrance Free and Hypoallergenic Plastic Free Wipes Dermatologically tested Research approved by British skin foundation 99% water, fragrance free and hypoallegenic, they are extra gentle for the most delicate skin Flushable (up to 2 wipes per flush) Andrex® Fresh & SENSITIVE Hygiene Wipes are...
£6.56

£6.56

Unit price

per

Andrex Hygiene Wipes Fresh and Sensitive

Available From: M&S

Product Description Andrex® Fresh & SENSITIVE Hygiene Wipes are 99% water, fragrance free and hypoallegenic. They are extra gentle for the most delicate skin. Flushable and pass industry flushability standards. Please use responsibly, flushing up to two wipes per time. Learn more at www.andrex.co.uk/flushability....
£3.06

£3.06

Unit price

per

Andrex Fresh and Soothe Flushable Hygiene Wipes

Available From: Ocado

Product Description Andrex® Ultra Care Washlets™ Moist Toilet Tissue are uniquely designed, lightly moistened toilet tissue. Washlets can be flushed down your toilet (up to 2 wipes per flush) and they have passed international INDA/EDANA flushability standards. They are made from plastic free fibres...
£3.50

£3.50

Unit price

per

Andrex Fresh and Sensitive Flushable Hygiene Wipes Mega Pack

Available From: Ocado

"Andrex® FRESH & SENSITIVE MEGA PACK Hygiene Wipes are 99% water, fragrance free and hypoallergenic.They are extra gentle for the most delicate skin so are ideal for the whole family.MEGA packs have 45 sheets, vs standard pack 30 sheets.Flushable and pass industry flushability standards....
£1.75

£1.75

Unit price

per

Andrex Fresh and Go Flushable Hygiene Wipes Travel Pack

Available From: Ocado

Andrex® FRESH & GO Hygiene Wipes now with NEW innovative odour control technology to give you a confident clean and long-lasting freshness* on the go. *up to 4h in between bathroom visits. Flushable and pass industry flushability standards. Please use responsibly, flushing up to...
£1.75

£1.75

Unit price

per

Andrex Fresh And Sensitive Wipes Frag Free 30s

Available From: Boots

Andrex® Fresh & SENSITIVE Hygiene Wipes are 99% water, fragrance free and hypoallergenic. They are extra gentle for the most delicate skin. Flushable and pass industry flushability standards. Please use responsibly, flushing up to two wipes per time. Learn more at www.andrex.co.uk/flushability. Plastic free...
£1.75

£1.75

Unit price

per

Sainsburys Dispersible Toilet Wipes Ocean x40

Available From: Sainsburys

Sainsburys Dispersible Toilet Wipes Ocean x40 - No description available
£21.10

£21.10

Unit price

per

Kirkland Signature Flushable Wipes - 640 Count, Plant-Based

Available From: Costco UK

Kirkland Signature Moist Flushable Wipes clean and refresh better than dry toilet paper alone. The wipes are ultra soft, thick and gentle on skin. The wipes are fragrance free, hypoallerganic, alcohol-free and contain aloe and Vitamin E. Kirkland Signature Moist Flushable Wipes are made...