McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

Sidebar

On The Go

Curated UK collections are easier to shop with McGrocer’s On The Go, a curated set of UK picks. Find what you need quickly, from everyday staples to new favourites. Worldwide shipping with protective packaging. Fun fact: Clear labels and categories build trust when shopping online.

£3.50

~~£0.00~~
£3.50

Unit price

per

Robinsons Mini Summer Fruits Squash - 66ml - No Added Sugar

Available From: ASDA

Recycling InfoRecycle: Pack. Allergy AdviceContains: Sulphur Dioxide/Sulphites.Life StyleNo Added Sugar. Suitable for Vegans. Suitable for Vegetarians. Net Content66 MillilitresNutritional Values Nutrient Per 100g Per slice Energy 5kJ/1kcal Salt 0.03g Contains negligible amounts of fat, saturates, carbohydrate, sugars and protein StorageUse within 1 month of...
Notify me

Notify me

£275.36

~~£0.00~~
£275.36

Unit price

per

Hauck Nerf Striker Go-Kart: Ages 4-8, NERF Dart Storage

Available From: Boots

With the NERF Striker, the successful NERF playing fun receives an entirely new dimension and all sorts of action. Many recesses and clips for the NERF Darts and storage consoles for multiple NERF Blasters of different sizes guarantee reinforcements on board. The Go-Kart for...

Notify me
Notify me

Notify me

£35.98

~~£0.00~~
£35.98

Unit price

per

JML Chillmax Go Fan: Powerful Portable Cordless Fan

Available From: Superdrug

360⁰ powerful, portable cordless fan

Notify me

Trending Now

Trending Now

Categories

Refined By Clear all

Vendors

Price

On The Go

Robinsons Mini Summer Fruits Squash - 66ml - No Added Sugar

Hauck Nerf Striker Go-Kart: Ages 4-8, NERF Dart Storage

JML Chillmax Go Fan: Powerful Portable Cordless Fan

Subtotal

Trending Now

Trending Now

Trending Now

Featured Products

Featured Products

Categories

Refined By Clear all

Vendors

Price

On The Go

Sort by:

Robinsons Mini Summer Fruits Squash - 66ml - No Added Sugar

Hauck Nerf Striker Go-Kart: Ages 4-8, NERF Dart Storage

JML Chillmax Go Fan: Powerful Portable Cordless Fan

Shop the look

Choose Options

Edit Option

Back In Stock Notification

Subtotal

Trending Now