McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

New Listings

Out of stock

~~£0.00~~
Out of stock

Unit price

per

Waken Whitening Peppermint Mouthwash - 500ml

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Waken Whitening Toothpaste - 75ml Peppermint

Available From: Boots
Out of stock

Out of stock

Unit price

per

Contrelle Activgard Size 3 Bladder Support (5 Pack)

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Mamas & Papas Strada Ivy Carrycot: Newborn Sleep Solution

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Mothercare Lovable Bear Baby Comforter - Soft & Fluffy

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Simple Protect 'N' Glow 72hr Hydrating Gel - 50ml

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Headspace Plus 6-Month Gift Card: Mindfulness Meditation

Available From: Boots
Out of stock

Out of stock

Unit price

per

Remington MB6850 Vacuum Beard Trimmer - Cordless

Available From: Boots
Out of stock

Out of stock

Unit price

per

Flexitol Nail Revitaliser Gel - 15ml - Repairs & Brightens

Available From: Boots
£9.63

~~£0.00~~
£9.63

Unit price

per

Sudafed Decongestant Liquid 100ml - Fast Relief

Available From: Boots
£10.94

~~£0.00~~
£10.94

Unit price

per

Vicks VapoRub 100g: Cough, Cold & Flu Relief

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Fitbit Ace 3 Kids Activity Tracker: Black/Red

Available From: Boots
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Colman's Original Mustard Powder - 57g Tin

Available From: ASDA
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Cadbury Dairy Milk Fruit & Nut Chocolate - 100g

Available From: ASDA
£3.50

~~£0.00~~
£3.50

Unit price

per

Walkers Prawn Cocktail Crisps Multipack (6 Bags)

Available From: ASDA
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Hula Hoops BBQ Beef Crisps - Multipack

Available From: ASDA
£9.63

~~£0.00~~
£9.63

Unit price

per

Thatchers Cloudy Lemon Cider - 4x1.8L Cans - Gluten-Free

Available From: ASDA
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Foster's Lager Beer - 4.0% ABV - 24 Cans

Available From: ASDA
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Schar Gluten-Free Custard Creams (10x5 Packs) - Vegan

Available From: ASDA
Out of stock

~~£0.00~~
Out of stock

Unit price

per

Pepsi Max No Caffeine 330ml - Sugar-Free Cola

Available From: ASDA

Trending Now

Trending Now

Categories

Refined By Clear all

New Listings

Waken Whitening Peppermint Mouthwash - 500ml

Waken Whitening Toothpaste - 75ml Peppermint

Contrelle Activgard Size 3 Bladder Support (5 Pack)

Mamas & Papas Strada Ivy Carrycot: Newborn Sleep Solution

Mothercare Lovable Bear Baby Comforter - Soft & Fluffy

Simple Protect 'N' Glow 72hr Hydrating Gel - 50ml

Headspace Plus 6-Month Gift Card: Mindfulness Meditation

Remington MB6850 Vacuum Beard Trimmer - Cordless

Flexitol Nail Revitaliser Gel - 15ml - Repairs & Brightens

Sudafed Decongestant Liquid 100ml - Fast Relief

Vicks VapoRub 100g: Cough, Cold & Flu Relief

Fitbit Ace 3 Kids Activity Tracker: Black/Red

Colman's Original Mustard Powder - 57g Tin

Cadbury Dairy Milk Fruit & Nut Chocolate - 100g

Walkers Prawn Cocktail Crisps Multipack (6 Bags)

Hula Hoops BBQ Beef Crisps - Multipack

Thatchers Cloudy Lemon Cider - 4x1.8L Cans - Gluten-Free

Foster's Lager Beer - 4.0% ABV - 24 Cans

Schar Gluten-Free Custard Creams (10x5 Packs) - Vegan

Pepsi Max No Caffeine 330ml - Sugar-Free Cola

Subtotal

Trending Now

Trending Now

Trending Now

Categories

Refined By Clear all

New Listings

Sort by:

Shop the look

Choose Options

Edit Option

Back In Stock Notification

Subtotal

Trending Now