McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

Embrace Softness and Imagination: The World of Jellycat Toys

Jellycat toys have captured the hearts of children and adults alike, becoming beloved companions and cherished nursery décor. Known for their softness and whimsy, these plush creatures are more than just toys; they are a gateway to imaginative play, sensory exploration, and comforting cuddles. Whether it's the timeless appeal of the Bashful Bunny or the friendly grin of Toothy T Rex, Jellycat designs unique toys that embody comfort and creativity.

Craft a magical and cozy space with the delightful Jellycat collection, suitable for all ages, available at McGrocer.com.

Jellycat Toys: A Touch of Whimsy

With an array of stuffed animals from the classic and cuddly Bashful Bunny to the adorable and soft Fuddlewuddle Elephant, Jellycat offers uniquely designed plush toys that captivate and soothe. The brand stands out for its high-quality craftsmanship, safe materials suitable for newborns, and an array of whimsical characters that inspire storytime adventures and peaceful bedtimes.

Creating Comforting Moments

Jellycat toys are more than just stuffed animals; they're specially crafted comfort toys that accompany little ones through bedtime, playtime, and all the special moments in between. Their soft fabrics and endearing expressions make them perfect for sensory play and emotional development.

Unbox Joy and Creativity

Dive into the Jellycat range, known for its patchwork textures and sensory-rich designs, perfect for little hands to explore, cuddle, and love. From fantastical dragons to serene sloths, each toy invites children into a world of creativity and warmth.

Your Nursery's New Best Friend

Beyond playtime, Jellycat toys also serve as enchanting nursery décor. With their playful animal themes and distinctive aesthetic, these plush pals subtly enhance any room while standing by for the next hug or play session.

Jellycat toys encapsulate the joy of youth with a touch of elegance, providing families with safe, high-quality plush toys that last through generations. They're not just playthings; they're keepsakes that foster a love for the soft and whimsical.

Experience the charm and comfort of Jellycat toys for your loved ones by exploring the selection at McGrocer.com.

Frequently Asked Questions

What makes Jellycat toys suitable for children of all ages?

Jellycat's stringent safety standards ensure that each toy is suitable for even the youngest of children, providing a safe and soft companion for everyone.

Are Jellycat toys durable enough for daily play?

Absolutely. Designed with both quality and comfort in mind, these toys are made to endure the rigors of playtime while maintaining their plush and huggable nature.

How do I care for Jellycat soft toys?

Most Jellycat toys can be gently hand-washed or spot cleaned to keep them fresh and ready for cuddling, following the specific care instructions on their label.

Can Jellycat toys also serve as decorative items?

Yes, with their tasteful designs and appealing aesthetic, many Jellycat toys are used as chic and playful accents in nurseries or playrooms.

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