McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Ribbon

Browse Ribbon through McGrocer’s grocery delivery platform, a go to for anyone searching British supermarket online in Dammam. Discover trusted UK staples and helpful everyday basics. Worldwide shipping and quality checked packing. Fun fact: British pantry staples have been exported worldwide for generations.

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George Black Paper Raffia Ribbon - 20m Roll

Available From: ASDA

Black paper raffia ribbon will add that extra special touch to your presents. 20 Meter length
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£12.95

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Ribbon & Asher Black Pleated Headband

Available From: Boots

Ribbon & Asher Plisse Black HeadbandSINGLE BLACK PLISSE PLEATED FABRIC HEADBAND WITH KNOT DETAIL50% polyester 50% plastic

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£12.03

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Ribbon & Asher Ditsy Print Hair Scrunchie

Available From: Boots

Ribbon & Asher Ditsy Print Single Scrunchie
£12.03

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Ribbon & Asher Printed Scrunchies (2 Pack)

Available From: Boots

Ribbon & Asher Printed Two Pack Scrunchie Ingredients 93% Polyester 7% Elastane
£12.95

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Ribbon & Asher Printed Headband

Available From: Boots

Ribbon & Asher Printed Tie Me Up Headband Ingredients 100% polyester
£7.00

£7.00

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Boots Kids Scrunchies - 2 Pack Bow Hair Accessories

Available From: Boots

Boots Kids Scrunchie Bow 2 pk Suitable for Not suitable for children under 3 Hazards and Cautions Small parts are a choking harzard, not suitable for children under 36 months. Important info Made in China
£6.48

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Boots Kids Bow Headband: Cute & Safe for Toddlers

Available From: Boots

Boots Kids Bow Headband Suitable for Not suitable for children under 3 Hazards and Cautions Small parts are a choking harzard, not suitable for children under 36 months. Important info Made in China
£2.31

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George Home Rose Gold DIY Ribbon Badge (1pk)

Available From: ASDA

1pk Stickers included

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George Black Paper Raffia Ribbon - 20m Roll

Ribbon & Asher Black Pleated Headband

Ribbon & Asher Ditsy Print Hair Scrunchie

Ribbon & Asher Printed Scrunchies (2 Pack)

Ribbon & Asher Printed Headband

Boots Kids Scrunchies - 2 Pack Bow Hair Accessories

Boots Kids Bow Headband: Cute & Safe for Toddlers

George Home Rose Gold DIY Ribbon Badge (1pk)

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