McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

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Odour Remover

Cross-border store are easier to shop with McGrocer’s Odour Remover, a curated set of UK picks. Find what you need quickly, from everyday staples to new favourites. Quick international delivery with reliable quality. Fun fact: Curated collections make it easier to discover new favourites without the guesswork.

£5.55

£5.55

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Harpic Marine Toilet Stickers - 4 Pack, 8 Weeks Freshness

Available From: M&S

Harpic Hygienic & Fresh Sticker FloralProduct information Harpic Hygienic & Fresh Sticker Floral Harpic Hygienic & Fresh Sticker Marine, Up to 8 Weeks of freshness, Push and Go in 3 seconds Preparation and Usage 1. Make sure the toilet is wet. 2. With dry...
£2.04

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£2.04

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Ocado Shower Shine Spray 750ml: Limescale & Soap Remover

Available From: M&S

Ocado Shower Shine Spray.- Prevents limescale build up- Removes soap & grease- Prevents water spots- No need to rinseFor use on:- Shower screens- Mirrors and taps- All bathroom surfaces- Safe use with septic tanksProduct information Ocado Shower Shine Spray.- Prevents limescale build up- Removes...
£7.00

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£7.00

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M&S Jasmine & Ylang Ylang Clothes Mist - 300ml

Available From: M&S

M&S Jasmine & Ylang Ylang Clothes Freshening MistOur clothes freshening mist is made with essential oils to keep your fabrics smelling fresh and feeling clean, it also has crease release technology to reduce wrinkles. Suitable for vegans. Product information M&S Jasmine & Ylang Ylang...
£22.50

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£22.50

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Clothes Doctor Deodorising Spritz - 250ml Vegan

Available From: M&S

Like dry shampoo for your clothes, deodorise and refresh your garments with our Clothing Spritz. Designed to target impurities and remove odours with the uplifting fragrance of white tea combined with the exhilarating scent of mint - ingredients that are known for deodorising properties...
£2.78

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£2.78

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Korbond 7-Piece Multi-Purpose Sewing Needles

Available From: Sainsburys

Care, Repair, CreateKorbond Multi-Purpose Needles are ideal for a multitude of hand sewing projects, containing seven specialist needles. Description Care, Repair, Create Korbond Multi-Purpose Needles are ideal for a multitude of hand sewing projects, containing seven specialist needles. Manufacturer Authorised Representative Service,77 Camden Street...
£24.30

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£24.30

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Price's Odourfoyl Tobacco Odour Eliminator Reed Diffuser - 100ml

Available From: M&S

This odour eliminating reed diffuser contains our unique Odourfoyl technology, which works by breaking down the molecular structure of unwanted odours and neutralising them - rather than masking them. With extracts of orange and clove alongside the Odourfoyl technology, it will get rid of...
£11.10

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£11.10

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Oderase Damp Dog Spray - 200ml | Allergy & Odour Removal

Available From: M&S

Live free from the smell of damp dog! Oderase Damp Dog Smell Neutralising Spray neutralises doggy odours quickly keeping our furry friends smelling neutral, fresh and clean. It also helps to safely remove allergens.*It's effective: Oderase quickly neutralises damp dog smells, without needing to...
£4.63

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Addis Dual Spray Bottle - Multi-Purpose Cleaning

Available From: Sainsburys

DescriptionThis multi-purpose spray bottle is ideal for many tasks in and around the home. Simply fill the bottle with water, disinfectant or even fabric softener and squeeze the trigger. Dual spray for adjusting from fine to heavy spray. Stylish design. Safety: Keep out of...
£7.40

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£7.40

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Harpic Citrus Toilet Stickers: 2-Week Freshness

Available From: Sainsburys

LONG LASTING FRAGRANCE: Each toilet block provides up to 2 weeks of freshness. A boost of scent with every flush.HYGIENIC: No germy cage in your toilet - no need to remove a dirty cage after the product is finished as Harpic Hygienic & Fresh...
£4.63

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£4.63

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Febreze Ruby Jasmine Air Freshener Spray - 185ml

Available From: Sainsburys

Unique Febreze Odourclear technology doesn't just mask but truly fights odours, leaving a fresh scentEscape to enjoy a pure breath of fresh air and the beautiful harmony of natureLeaves your home with a beautiful light, fresh scentFebreze Spray Air Freshener, non-flammable, natural propellant and...
£5.55

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Febreze Peony & Cedar Bathroom Air Freshener - 45 Day Scent

Available From: M&S

Our first continuous non-electric bathroom air freshener not only eliminates odours from the air but also prevents them from lingering on soft surfaces such as towels, bath matsand shower curtains. Febreze Bathroom uses its unique Odour ClearTM technology, delivering continuous freshness for up to...
£5.55

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£5.55

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Febreze Vanilla Bathroom Gel Air Freshener - 50 Day Scent

Available From: M&S

Febreze Bathroom air freshener fights odours from the air and also helps prevent them from lingering on soft surfaces such as towels, bath mats and shower curtains, for up to 50 days. It contains Odourclear odour convertors, which are actually various perfume molecules that...
£8.33

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£8.33

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Febreze Bathroom Blossom Air Freshener (2 Pack) - 50 Day Scent

Available From: M&S

Blossom & Breeze is inspired by the freshness of delicate soft petals. Febreze Bathroom air freshener fights odours from the air and also prevents them from lingering on soft surfaces such as towels, bath mats and shower curtains, for up to 50 days. It...
£8.33

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£8.33

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Febreze White Jasmine Bathroom Air Freshener (2 Pack)

Available From: M&S

With White Jasmine fragrance, escape for a pure breath of fresh air and the beautiful harmony of nature. Febreze Bathroom air freshener fights odours from the air and also helps prevent them from lingering on soft surfaces such as towels, bath mats and shower...
£9.86

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£9.86

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Oderase Fragrance-Free Odour Eliminator Spray - 200ml

Available From: M&S

United KingdomProduct information Country of Origin United Kingdom Preparation and Usage To get the best results: Shake and Spritz! Shake well, then firmly spritz on to soft furnishings (min 30cm distance) or into the air as needed. Do not use on leather, suede, silk...
£5.55

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£5.55

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Febreze Pet Air Freshener Aerosol - 185ml

Available From: M&S

Febreze Air Freshener with Odourclear technology fights tough lingering odours, leaving a light fresh scent. With 2x the normal odour fighting ingredients, our toughest air freshener with OdourClear technology doesnât just mask odours, it truly fights them leaving a beautiful fresh scent. Whether you...
£5.55

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£5.55

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Febreze Orange Blossom Bathroom Air Freshener - 50 Day Scent

Available From: M&S

Febreze Bathroom air freshener fights odours from the air and also helps prevent them from lingering on soft surfaces such as towels, bath mats and shower curtains, for up to 50 days. It contains Odourclear odour convertors, which are actually various perfume molecules that...
£5.55

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£5.55

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Harpic Citrus Toilet Stickers - 4 Pack - 8 Weeks Freshness

Available From: M&S

Harpic Hygienic & Fresh Sticker PineProduct information Harpic Hygienic & Fresh Sticker Pine Harpic Hygienic & Fresh Sticker Citrus, Up to 8 Weeks of freshness, Push and Go in 3 seconds Preparation and Usage 1. Make sure the toilet is wet. 2. With dry...
£7.40

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£7.40

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Domestos Power 5 Ocean Toilet Rim Blocks (2 Pack)

Available From: M&S

Struggling to keep your toilet smelling good and looking clean? Discover the Domestos Power 5 Ocean Toilet Rim Block, your solution to a clean and fresh toilet flush after flush with a long-lasting fragrance that lasts for up to 300 flushes. This powerful toilet...
£6.48

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£6.48

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Duck Fresh Disc Toilet Cleaner - 36ml Azure Lagoon

Available From: M&S

Duck Fresh Discs Blue are the ultimate toilet bowl freshener and reach where rimblocks can't, delivering sparkling blue water with every flush. Its unique gel technology tackles odours and prevents limescale buildup, ensuring fresh toilet bowl after every flush. With 360Â° coverage, Duck Fresh...