McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

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Lips

Lips shape weekday meals and cupboard plans across the UK. A few core ingredients cover plenty of recipes and tastes. Fun fact: HP Sauce, named after the Houses of Parliament, first appeared in 1899. This note relates to Lips. History and everyday life meet here in small, useful ways. Found via McGrocer, it’s straightforward to keep the larder ready.

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Revolution Pro Glossy Plump Lip Oil - Mint - Hydrating Lip Oil with Plumping Benefits

Mua Nourishing Lipgloss Rose Balm - Vitamin-E & Rose Extract - Clear with Subtle Pink Hint

Nyx Pmu Barbie Lip Cream - Perfect Day Pink

BPerfect Velvet Matte Lips - Means Business - Liquid Matte Lipstick

Longwear Matte Liquid Lipstick 254 - 12H Stay, Hydrating Formula

Collection Gloss Me Up Pink Fizz - Sheer Pink Iridescent Lip Gloss

Revolution Lip Shape Kit Brown Nude - Lip Gloss, Liner & Sealer

Revolution Relove Baby Gloss Glam - 8 High-Shine Lip Glosses

Revolution IRL Filter Finish Lip Definer - Chai Nude - Longwear Lip Liner

Nyx Pmu Barbie Matte Lip Cream - Dreamhouse Pink

I Heart Revolution Tasty Tropical Lip Oil - Pomegranate - Vegan & Cruelty-Free

Collection Plump Me Up Lip Gloss Xxl Sh 8

Revolution IRL Filter Finish Lip Definer - Espresso Nude

Grease x Revolution Rizzo Lipstick - Limited Edition Matte

e.l.f. Glossy Lip Stain - Basic Beige (3ml) - Sheer Color & Shine

Missguided #Nofiller Plumping Lip Gloss - Volume & Hydration

e.l.f. Lip Plumping Gloss - Champagne - Vegan & Cruelty Free

Mua Nourishing Lip Gloss - 13 Intense Shades - Jojoba & Argan Oil

Revolution Relove Roll Baby Lip Oil - Matcha - 4 Flavors

Maybelline Superstay Vinyl Ink Lipstick - 95 Captivated - Long-Lasting, Bold Color

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