McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Laundry

Across Britain, Laundry help rooms feel clear and welcoming without taking centre stage. Simple formats and measured fragrances keep the focus on comfort and ease. Fun fact: Carbolic soap was a Victorian staple for its distinctive antiseptic scent. This note relates to Laundry. That context sits alongside today’s habits, keeping the category familiar yet current. Featured on McGrocer, essentials stay within reach for every room in the house.

£6.13

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Surf Coconut Bliss Laundry Liquid - 648ml

Available From: Sainsburys

Surf Coconut Bliss Laundry Washing Liquid Detergent features a joy-infused fragrance with natural essential oils for up to 12 hours of in-wear delightOur Surf bio washing liquid detergent gives your clothes a brilliant cleanJust add 27 ml of our detergent for standard loads or...
£2.98

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Sainsbury's Lavender & Jasmine Bio Laundry Gel 900ml

Available From: Sainsburys

Lavender & Jasmine Bio Laundry GelLavender & Jasmine Bio Laundry Gel by Sainsbury's For long lasting freshnessBursting with intense fragranceLeaves clothes clean & fresh Description Lavender & Jasmine Bio Laundry Gel Lavender & Jasmine Bio Laundry Gel by Sainsbury's For long lasting...
£8.33

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Dettol Antibacterial Laundry Cleanser (1.5L) - Fresh Cotton

Available From: Sainsburys

Effective Even in a Cold Wash- Kills 99.9% of Bacteria & Viruses*: Including COVID-19 Virus*- Refreshes Clothes: Dettol's antibacterial formula with Fresh Cotton fragrance stops odour-causing bacteria at source when used in addition to your laundry detergent.- Works Even in Cold Water: Delivers cleaner...
£4.00

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Vanish Gold Oxi Action Laundry Stain Remover Powder Colour 470g

Available From: Sainsburys

Removes tough stains at 20°C in 30 MINS in just one wash!Helps prevent colour transfer in your wash, keeping your colours vibrant & safe!Removes odours from deep within clothing fibres.'From coffee to ketchup, new Vanish Gold Oxi Action powder for colours removes tough stains...
£6.50

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Vanish Gold Oxi Action Laundry Stain Remover Gel White 750ml

Available From: Sainsburys

Brilliant whites even after 50 washes even at 20��CAmazing stain removalRemoves odours from deep within clothing fibres'Our best Oxi Action Crystal White formula, gives whiter whites even after 50 washes even at 20°C. Its multi benefit formula maintains your whites, removes stains and odours...
£7.00

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Vanish Gold Oxi Action Laundry Stain Remover Powder - 470g

Available From: Sainsburys

Removes tough stains even at 20°CRestores whiteness of greyed fabrics.Removes odours from deep within clothing fibres.Boost your whites with new Vanish Gold Oxi Action Crystal White powder! From coffee to ketchup, our new Oxi Action formula removes tough stains even in a cold 20°C...
£3.75

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Persil Silk & Wool Delicate Washing Liquid Laundry Detergent 14 Washes 700ml

Available From: Sainsburys

Persil Silk & Wool Washing Liquid is specially formulated to gently clean and care for delicate fabricsOur laundry detergent provides gentle stain removal for delicates such as silk, wool and lingerieThis liquid detergent is dermatologically tested and designed to be gentle next to your...
£3.00

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Ecover Fabric Softener Apple Blossom & Almond 750ml (25 Washes)

Available From: Sainsburys

Softens & CaresWith Plant-Based, Biodegradable IngredientsDermatologically tested on sensitive skinSuitable for septic tankCruelty-Free InternationalVegan friendlyOur sensitive formula features a palm oil free softening active, derived from European sourced rapeseed oil, which softens and helps care for your clothes.We are Ecover. On a mission for...
£10.50

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Ariel All-in-1 Pods Washing Liquid Capsules 39 Washes

Available From: Sainsburys

BRRRILLIANT STAIN REMOVAL: Ariel All-in-1 PODS® washing capsules deliver brrrilliant stain removal, even in a COLD WASHDeliver outstanding stain & odour removal in 1 washEvery degree makes a difference, join the Ariel #WashColdChallengeDeliver a fresh scent of clean that lastsGREAT FOR CLEANING, NOT FOR...
£2.00

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Fairy Fresh Fabric Conditioner for Sensitive Skin 858ml (26 Washes)

Available From: Sainsburys

Fairy Fresh Almond Milk & Manuka Honey with gentle freshness that lasts and lastsDermatologically tested and Hypoallergenic Fabric ConditionerFairy was voted No. 1 laundry brand for sensitive skin (online panel of 7,413 adults) and was awarded the Skin Health Alliance seal of approvalTry the...