McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Clothing

Clothing shape weekday meals and cupboard plans across the UK. A few core ingredients cover plenty of recipes and tastes. Fun fact: HP Sauce, named after the Houses of Parliament, first appeared in 1899. This note relates to Clothing. History and everyday life meet here in small, useful ways. Found via McGrocer, it’s straightforward to keep the larder ready.

£62.00

£62.00

Unit price

per

Cotton Rich Textured Half Zip Sweatshirt

Available From: M&S

About this style
£93.00

£93.00

Unit price

per

Cotton Rich Checked Pyjama Bottoms

Available From: M&S

About this style
£54.25

£54.25

Unit price

per

Authentic Relaxed Straight Fit Jeans

Available From: M&S

About this style
£124.00

£124.00

Unit price

per

Cotton Modal Blend Half Zip Loungewear Top

Available From: M&S

About this style
£93.00

£93.00

Unit price

per

Fleece Striped Dressing Gown

Available From: M&S

About this style
£35.20

£35.20

Unit price

per

Feather Knit Wide Leg Pyjama Bottoms

Available From: M&S

About this style
£46.50

£46.50

Unit price

per

Cotton Rich Geometric Print Pyjama Bottoms

Available From: M&S

About this style
£46.50

£46.50

Unit price

per

Cotton Rich Quilted Hoodie

Available From: M&S

About this style
£93.00

£93.00

Unit price

per

Cotton Rich Loungewear crew neck sweat with embroidered logo

Available From: M&S

About this style
£54.25

£54.25

Unit price

per

Cotton Rich Hoodie

Available From: M&S

About this style
£154.00

£154.00

Unit price

per

Cotton Rich Checked Pyjama Set

Available From: M&S

About this style
£12.09

£12.09

Unit price

per

Regatta Womens Multimix IV Knitted Winter Scarf

Available From: Superdrug

Product InformationProduct Information material acrylic fabric diamond knit fabric technology durable design logo metal badgeFeaturesmaterial acrylic fabric diamond knit fabric technology durable design logo metal badgeProduct Specificationproduct code mp00068193ean 5063238069268
£46.50

£46.50

Unit price

per

Luxury Fleece Loungewear Joggers

Available From: M&S

About this style
£46.50

£46.50

Unit price

per

Romper (0-24 Mths)

Available From: M&S

About this style
£140.00

£140.00

Unit price

per

Faux Fur Single Breasted Longline Coat

Available From: M&S

About this style
£32.00

£32.00

Unit price

per

Fluffy Knitted Argyle Beanie Hat with Wool

Available From: M&S

About this style
£49.60

£49.60

Unit price

per

M&S Womens Cotton Modal Revere Pyjama Set, M, Black

Available From: M&S

These pyjamas combine the natural breathability of cotton with the silky softness of modal. Regular fit with contrasting piping. Long-sleeved top has a button fastening and relaxed revere collar. Bottoms include a comfy elasticated drawstring waist. Cool Comfort™ ensures lasting freshness. M&S Collection: versatile...
£33.15

£33.15

Unit price

per

M&S Goodmove Go Easy High Waisted Leggings, 18, Midnight Navy

Available From: M&S

Machine washable even at 30ºTumble dry92% cotton, 8% elastane (exclusive of trimmings)
£44.80

£44.80

Unit price

per

M&S Cotton Modal Revere Shortie Set, L, Navy

Available From: Ocado

Make bedtime an extra-comfy affair with this cotton-modal shortie set from M&S' Body by M&S range. Regular-fit, two-piece set. Includes a collared, short-sleeved shirt and matching drawstring shorts. Finished with contrast piping.
£40.00

£40.00

Unit price

per

M&S Pure Cotton Striped Pyjama Set, M

Available From: Ocado

Enjoy a cool night's sleep with these breezy pure cotton pyjamas. The set comprises a striped t-shirt and shorts, both in an easy regular fit. A covered elasticated waist with a drawstring offers stretchy comfort. The shorts are complete with handy side pockets. We...