McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer’s responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that’s the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer’s responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You’ll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier’s website.

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Capsules

Affordable UK delivery are easier to shop with McGrocer’s Capsules, a curated set of UK picks. Find what you need quickly, from everyday staples to new favourites. We ship quickly worldwide with careful UK packing. Fun fact: Curated collections make it easier to discover new favourites without the guesswork.

£18.90

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£18.90

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Fairy Non Bio Pods 39 Washes: Sensitive Skin Laundry

Available From: Sainsburys

Voted No.1 Laundry Brand for Sensitive Skin (Online panel of 3327 females among which Fairy Non Bio detergent was voted most often as the #1 detergent for sensitive skin)Discover the gentle care of Fairy Non Bio PODS® washing capsules, with Fairy best softness (vs...
£9.62

~~£0.00~~
£9.62

Unit price

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Milton Antibacterial Laundry Tablets (12) - Kills 99.9% Bacteria

Available From: Boots

Milton Antibacterial Laundry Tablets kill 99.9% of bacteria from 30֯C. The Milton laundry tablets disinfect and help to remove stains and bad smells from your laundry. Helping you to avoid using long washing cycles at high temperatures, Milton kills 99.9% of bacteria, yeasts and...
£12.95

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£12.95

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Fairy Platinum Pods: 29 Washes, Silk Blossom & Jasmine

Available From: ASDA

Packed InFranceProduct InformationDiscover Fairy Non Bio Platinum Silk Tree Blossom & Jasmine PODS® for a gentle clean and extra freshness (vs. Fairy Non Bio PODS®). Fairy Non Bio Platinum PODS® are infused with the delicate scent of Silk Tree Blossom & Jasmine and leave...
£18.50

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£18.50

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Ariel Platinum Pods Washing Liquid Capsules Febreze Odour Defence 34 Washes

Available From: Sainsburys

DEEP DOWN CLEAN + ANTI-ODOR ACTION: Ariel PODS® Platinum washing capsules now come with an additional blue chamber, and remove tough stains and odoursALL-IN-1 POWER: 1. Lift stains 2. Brighten 3. Freshen 4. Protect fabrics 5. Brrrilliant in a colder wash + ANTI-ODOR ACTIONWhy...
£39.98

£39.98

Unit price

per

Baby Brezza Bottle Washer Pro Tablets (120) - Hypoallergenic

Available From: John Lewis

The Baby Brezza Bottle Washer Pro® Detergent Tablets (120 pack) are baby-safe, non-toxic, hypo-allergenic, and fragrance-free detergent soap tablets for Baby Brezza Bottle Washer Pro®. It offers safe and powerful cleaning for your baby's bottles, pump parts and accessories. It removes stubborn milk residue...
£12.49

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£12.49

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Persil Non-Bio Laundry Capsules (32 Wash) - Plant-Based

Available From: M&S

Persil 3 in 1 Non Bio Washing Capsules provide outstanding stain removal even in a quick and cold wash, while remaining gentle next to sensitive skin. Developed using skincare research recognised by the British Skin Foundation, these laundry capsules are dermatologically tested and suitable...
£18.50

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£18.50

Unit price

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Persil Ultimate Touch of Comfort Capsules - 38 Wash Cycles

Available From: M&S

Persil Ultimate Touch of Comfort Washing Capsules remove tough stains and are infused with an uplifting Comfort fragrance that lasts up to 14 days, leaving your family with fragrant, clean clothes time and time again. They are Persilâs fastest-dissolving capsule, even in quick and...
£12.49

£12.49

Unit price

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Persil Colour Protect Capsules (32 Wash) - Fast Dissolving

Available From: M&S

Persil 3 in 1 Colour Protect Washing Capsules help to keep colours bright, while providing outstanding stain removal, even in a quick and cold wash. They are Persil's fastest-dissolving capsule, even in quick and cold washes, so you can use them with confidence in...
£12.95

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£12.95

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Ariel 3in1 Colour Pods (25 Washes) - Cold Wash Laundry Detergent

Available From: M&S

Ariel All-in-1 PODSÂ® Washing Liquid Laundry Detergent Tablets/Capsules Colour provide brilliant stain removal even in a cold wash. They have been designed for cold, with unique technologies like COOL CLEAN Technology. On top, Ariel PODSÂ® washing liquid capsules can now help reduce plastic thanks...
£9.25

£9.25

Unit price

per

Surf Watermelon Breeze Laundry Capsules - 18 Wash

Available From: M&S

Surf Watermelon Breeze 3 in 1 Washing Capsules feature even more of the refreshingly fruity fragrance blend that will whisk you away to an exotic summer paradise. A sweet watermelon fragrance combined with exotic floral notes brings summer into your home while leaving your...
£6.48

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£6.48

Unit price

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Persil Bio Washing Capsules (15 Pack) - Plant-Based Stain Remover

Available From: M&S

Try Persil 3 in 1 Bio Washing Capsules to achieve a powerful clean 1st time and outstanding stain removal even in a cold wash. Providing 7 days of freshness that lasts, they will leave the whole family with fresh, clean clothes time and time...
£12.03

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£12.03

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Persil Bio Capsules: 26 Washes, Fast Dissolving

Available From: M&S

To remove tough stains first time, even in a quick and cold wash, try Persil Bio 3 in 1 Washing Capsules. Featuring Persilâs superior technology, the improved formula keeps whites bright* while providing outstanding stain removal and 7 days of freshness that lasts to...
£9.25

£9.25

Unit price

per

Surf Tropical Lily Laundry Capsules - 27 Washes

Available From: M&S

Surf Tropical Lily 3 in 1 Washing Capsules feature even more fragrance* so you can indulge your senses in fragrance bursts of exotic florals, natural woods and lush fruits â an abundance of tropical delight. The lilyâs floral scent is a favourite, ranking in...
£12.49

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£12.49

Unit price

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Persil Bio Washing Capsules - 32 Count, Plant-Based

Available From: M&S

Try Persil 3 in 1 Bio Washing Capsules to achieve a powerful clean 1st time and outstanding stain removal even in a cold wash. Providing 7 days of freshness that lasts, they will leave the whole family with fresh, clean clothes time and time...
£13.13

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£13.13

Unit price

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Fairy Platinum Non-Bio Pods (29 Washes) - Sensitive Skin

Available From: M&S

Discover Fairy Non Bio Platinum PODSÂ® Washing Liquid Capsules, with Extra Stain Removal*! The same gentle care and the best softness Fairy Non Bio has to offer, now with Extra Stain Removal*. Strength and care combined: Fairy Platinum PODSÂ® have been awarded the Skin...
£18.50

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£18.50

Unit price

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Ariel Pods Platinum + Febreze: 29 Washes, Eco-Friendly

Available From: M&S

Discover Ariel PODSÂ® Platinum washing capsules laundry detergent +Touch Of Febreze Odour Defence. Now coming with an additional blue chamber, they remove tough stains and odours. They have been designed for cold, with unique technologies like COOL CLEAN Technology. Wash colder with Ariel PODSÂ®...
£9.25

~~£0.00~~
£9.25

Unit price

per

Surf Coconut Bliss Laundry Capsules - 27 Washes

Available From: M&S

Surf Coconut Bliss 3 in 1 Washing Capsules feature even more fragrance* so you can indulge your senses in the uplifting fragrance blend inspired by lush, tropical beaches and exotic getaways â paradise in a tub! The delightful fusion of creamy coconut with the...
£18.50

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£18.50

Unit price

per

Persil Ultimate Active Clean Capsules (38 Wash)

Available From: M&S

Persil Ultimate Active Clean Washing Capsules fight odours while providing effective stain removal, wash after wash. They are Persilâs best odour-fighting and fastest-dissolving capsule, even in quick and cold washes, so you can use them in the most energy-efficient programmes without worrying about residue....
£19.80

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£19.80

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Bold Platinum Rose Wonderland Pods - 34 Washes

Available From: M&S

Discover Mrs Hinch's Winter Edition with Bold Platinum PODSÂ®. Bold Platinum Frosted Rose Wonderland PODSÂ® for cleaner, fresher and softer feeling clothes than ever before - designed to deliver brilliant cleaning even in a cold wash and warm, floral freshness that lasts thanks to...
£25.20

£25.20

Unit price

per

Fairy Non Bio Sensitive Skin Pods (54 Wash)

Available From: M&S

Discover the gentle care of Fairy Non Bio Pods Washing Liquid Capsules, with the best softness Fairy Non Bio has to offer. All Fairy Non Bio Pods are in a pack with a Child Lock System, to keep them safe from children. It is...