McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

All

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£15.70

£15.70

Unit price

per

LOreal Magic Retouch Instant Root Concealer Spray 3 x 75ml in Brown

Available From: Costco UK

Features - Pinpoint Micro-Diffuser - Lightweight Formula - Lasts Until Washed Out - Cabin Approved for Easy Travel
£41.58

£41.58

Unit price

per

LOR Ristretto Nespresso Compatible Aluminium Coffee Capsules 100 Servings

Available From: Costco UK

Features - Aluminium coffee capsules- Nespresso compatible- 100 servings- Store in a clean, cool and dry place Recycle your used aluminium coffee capsules, Shop Here. Please note best before 23/01/2022
£15.73

£15.73

Unit price

per

Kirkland Signature Creamy Almond Butter 765g

Available From: Costco UK

Features - Kosher - Gluten Free - Oil Separation Occurs Naturally - Stir Product Before Use
£22.93

£22.93

Unit price

per

Kirkland Signature Organic Cashews 113kg

Available From: Costco UK

Features - On-The-Go Snacking - Good Source of Vitamins & Minerals - Suitable for Vegan & Vegetarians
£12.20

£12.20

Unit price

per

Kirkland Signature Snacking Pecans 737g

Available From: Costco UK

Features - Crunchy, Mouth-Watering Taste - Roasted & Salted - Kosher
£26.33

£26.33

Unit price

per

Kirkland Signature Microwave Popcorn 44 x 93g

Available From: Costco UK

Features - 100% Whole Grain - Gluten-Free - No Artificial Ingredients
£65.39

£65.39

Unit price

per

Kirkland Signature Original Spiced Rum 175L

Available From: Costco UK

FeaturesBy law we cannot sell this product to anyone under the age of 18. Please see Delivery & Terms for further information.
£29.90

£29.90

Unit price

per

Kirkland Signature European Cookies with Belgian Chocolate 14kg

Available From: Costco UK

Features - Assortment of 15 Different Cookies - Milk, Dark & White Chocolate - 2 Individually Wrapped Trays Sealed for Freshness - No Artificial Colours or Flavours
£23.78

£23.78

Unit price

per

Kirkland Signature Dishwasher Pacs 115 Count

Available From: Costco UK

Features - Lemon Citrus Scent - Cleans 48Hour Stuck-on-Food - Contains a Rinse Aid
£12.20

£12.20

Unit price

per

Cadbury Mini Eggs Bar 2 x 360g

Available From: Costco UK

Features - Cadburys Dairy Milk - Micro Mini Eggs inclusions - 100% Sustainably Sourced Cocoa
£15.56

£15.56

Unit price

per

Knorr Beef Stock Pot 4 x 8 x 28g

Available From: Costco UK

Features - Gluten Free - Perfect with All Your Red Meat Dishes - Free From Artificial Colours, Preservatives & Flavour Enhancers
£20.04

£20.04

Unit price

per

LOreal Elnett Hairspray 2 x 400ml

Available From: Costco UK

Features - No Stiffness, Stickiness or Residue - Natural Hold - Micro-diffusion Hairspray
£38.38

£38.38

Unit price

per

Kirkland Signature Chocolate Chips 204kg

Available From: Costco UK

Features - 51% Cacao - Semi-Sweet - Kosher
£19.70

£19.70

Unit price

per

Kirkland Signature Milk Chocolate Crêpes 566g in Green Box

Available From: Costco UK
£17.13

£17.13

Unit price

per

Lenor Gold Orchid Super Concentrate Fabric Conditioner 36L 180 Wash

Available From: Costco UK

Features - For Soft, Fluffy Laundry - 7x Longer Freshness - Gold Orchid Perfume Technology
£35.18

£35.18

Unit price

per

Kirkland Signature Nappies Size 1 192 Pack

Available From: Costco UK

Features - Soft, Breathable Outer Cover - Super Absorbent - Made with Plant Based Materials* (*At least 23%+ by weight) - Wetness Indicator - Next Size Up Indicator - Latex Free - Hypoallergenic - Chlorine Free - Size 1 - 4-6+ kg
£52.68

£52.68

Unit price

per

Kirkland Signature Small Batch Bourbon Whiskey 1L

Available From: Costco UK

FeaturesBy law we cannot sell this product to anyone under the age of 18. Please see Delivery & Terms for further information.
£35.98

£35.98

Unit price

per

Kirkland Signature Organic Pine Nuts 680g

Available From: Costco UK

Features - Resealable Pack - Organic - Kosher
£25.47

£25.47

Unit price

per

Kirkland Signature Salted Cashews 113kg

Available From: Costco UK

Features - With Sea Salt - Natural & Rich Taste - Perfect Snack
£33.42

£33.42

Unit price

per

Kirkland Signature CoQ-10 300mg 100 Capsules

Available From: Costco UK

Features - Contains Vitamin E - Softgels for Easy Swallow - Protects Cells from Oxidative Stress

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LOreal Magic Retouch Instant Root Concealer Spray 3 x 75ml in Brown

LOR Ristretto Nespresso Compatible Aluminium Coffee Capsules 100 Servings

Kirkland Signature Creamy Almond Butter 765g

Kirkland Signature Organic Cashews 113kg

Kirkland Signature Snacking Pecans 737g

Kirkland Signature Microwave Popcorn 44 x 93g

Kirkland Signature Original Spiced Rum 175L

Kirkland Signature European Cookies with Belgian Chocolate 14kg

Kirkland Signature Dishwasher Pacs 115 Count

Cadbury Mini Eggs Bar 2 x 360g

Knorr Beef Stock Pot 4 x 8 x 28g

LOreal Elnett Hairspray 2 x 400ml

Kirkland Signature Chocolate Chips 204kg

Kirkland Signature Milk Chocolate Crêpes 566g in Green Box

Lenor Gold Orchid Super Concentrate Fabric Conditioner 36L 180 Wash

Kirkland Signature Nappies Size 1 192 Pack

Kirkland Signature Small Batch Bourbon Whiskey 1L

Kirkland Signature Organic Pine Nuts 680g

Kirkland Signature Salted Cashews 113kg

Kirkland Signature CoQ-10 300mg 100 Capsules

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